Tuesday, January 31, 2012

Buying Parts Online with Credit Cards

Giving out your credit card information online is always daunting.  You can read all the payment policies and privacy policies in the world, but the discomfort is still there. The higher the price and the more technical the product is, the scary it gets. The last thing you’d want is to pay a lot of money on a technical product that does not work.  Pricey and technical is exactly what auto parts are.  Although paying with a credit card can seem suspicious, if you buy the right part from a legit company you can save a lot of money.

Before you ever provide credit card info, do a little research on the company you’re purchasing from.  Make sure they have those payment policies, and privacy policies stated clearly. Check out their online reviews.  See if they are a member of the Better Business Bureau.  You are about to give them a lot of valuable information about yourself. Thus, making sure you are dealing with a reputable company is very important.

Make sure you buy the right parts.  Online parts companies can only deliver the part that you order.  If you get the wrong part, odds are they are going to charge you a restocking fee when you send it back. You might first think this is unfair, but the company has to stop what they are doing and waste manpower and time to recheck your part back in, because of a mistake you made.  A restocking fee is an industry standard.  If you ever have a question about a part, feel free to call the company and talk to a sales rep.  If the company is legit, it should have a phone number clearly posted on the website.

If anything ends up going wrong, such as you receive the wrong part, or the part goes bad, then call the company.  They’re almost always willing to help you out, whether they replace it because it is under warranty or give you a deal on a new one.  I would never recommend that you do a charge back on your credit card.  A lot of times credit card users think that all they have to do is call the credit card company and cancel a transaction.  This may get the persons money back but what they do not know is that it is a red flag with their credit card company.  You only have so many charge backs before they cancel the credit card.

Another thing is that you need to make sure you have all your credit card information right.  If you put down the wrong billing information or type in the wrong credit card number, then the order may not get processed.  This could leave you with a broken car, wondering what happened to the part you ordered.

I know it seems a little scary to buy auto parts online but if you do it right you can save a lot of cash. A lot of times the parts are exactly the same that you would get from the mechanic, but much cheaper.   Purchasing parts online is growing extremely fast and I highly recommend it.

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